Property News · December 16, 2013

East Coast trains on wrong track over ticketing policy


One reader was charged £131 extra after already buying an £82 single ticket, while another suffered a 12-hour journey after a breakdownI was booked on a 7am East Coast train from London King’s Cross to York. Due to the unclear information at the station I got on the first train I could see going to York – the 7.08.I saw no staff around to confirm whether this was the right train – and, in my naivety, I presumed my train may have been delayed leaving – as it was only eight minutes, after all. Continue reading…

Source : theguardian.com
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