Property News · December 17, 2013

What to do if you have poor mobile coverage


The arrival of superfast 4G broadband also seems to have heralded a flurry of customer complaints about coverage in general. Here’s what to do if you’re affectedIf you sign a mobile phone contract you might think the relationship is simple: you pay for a service and the mobile network provides it. But what happens when things go wrong? If you can’t make calls or texts from your home or work, let alone use the internet on your phone, where do you stand?Some mobile customers are reporting major network issues, but find that their provider refuses to release them from their contract. Those that cancel anyway are sent a hefty termination fee. Continue reading…

Source : theguardian.com
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