Property News · January 15, 2018

Why was I harassed over a water bill that’s nothing to do with me?


Castle Water sent me bills at the wrong house number when I’m a Thames Water customerCan you please stop Castle Water harassing me to pay bills for a next door property which is nothing to do with me. I live at number 26 and pay Thames Water. For some unexplained reason, Castle believes I live at 25, and keeps sending me bills there which my neighbour passes on. Despite me repeatedly telling the firm there is a mistake, debt collectors have insisted I owe £567 and threaten additional charges “in excess of £1,000”. As instructed by Castle, I have sent proof that I am paying council tax at my actual address along with a bill from Thames Water showing I am paying my water bills to them, but it is not resolved. This has being going on since May. I feel threatened and also worry my credit rating is likely affected. BL, London Continue reading…

Source : theguardian.com
Read more…Why was I harassed over a water bill that’s nothing to do with me?

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