Property News · January 15, 2018

Virgin Media users who move to no-service areas hit with exit fees


The broadband service is only available to 50% of the country – yet there’s a penalty of up to £240 to end a contract earlyWhen Rick Llewellyn moved house, he duly notified his cable and broadband provider Virgin Media of his new address. To his astonishment, he was told that Virgin could not supply his new area and that he would therefore have to pay £150.83 to terminate his contract early. He was also required to return his Virgin equipment at his own expense, or face a further fee of £160.“We have been with Virgin Media and its predecessor, NTL, for 20 years and wanted to continue receiving broadband and cable service from them, and to keep our Virgin email address,” he says. Continue reading…

Source : theguardian.com
Read more…Virgin Media users who move to no-service areas hit with exit fees

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