Property News · January 3, 2017

Losing sleep as Argos failed to deliver our new mattress


We were never contacted about the delay and have had to chase it by phone and social mediaMy girlfriend ordered a double mattress from Argos, and in preparation for the delivery we arranged for our current one to be taken away. However, the new mattress did not show up. We were never contacted about this; instead we had to chase the firm by phone and social media. We were then told it would come the next day which, when you’ve no mattress, is not ideal. It said it could offer us a blow-up mattress that we would have to collect from the store.It turns out that the problems arose because the Argos drivers had exceeded their quota of legal driving hours. On its Facebook and Twitter accounts there are many people in similar situations. Argos doesn’t respond. Meanwhile, the customer services department sounds like robots reading scripts rather than having any empathy. Continue reading…

Source : theguardian.com
Read more…Losing sleep as Argos failed to deliver our new mattress

You may also like...