Property News · March 3, 2014

I feel powerless to get my EDF refund


I changed energy supplier from EDF to nPower but am having no success in getting my refundI changed energy supplier last November from EDF to nPower and I emailed EDF to request information about our refund. No response was forthcoming, so I called in mid-December and EDF said that the refund would be automatically calculated and paid into our account. After checking again – and still no refund – I contacted them about two weeks ago and was assured that payment would be in our account within five working days. The funds have still not been repaid. I called yet again today and after eight minutes on hold was told that their system was down. I have finally lost patience and threatened to take them to the small claims court. IT, Argyll Continue reading…

Source : theguardian.com
Read more…I feel powerless to get my EDF refund

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