Although I had stopped the direct debit and spoken to someone at the gym, apparently this was not enoughI am having a problem with the Virgin Active gym chain over its cancellation policy, which has left me apparently owing £1,200. I called my club (Wandsworth) to end my membership last year when I moved out of London and cancelled my direct debit. The membership was way over the one-year contract period. A few weeks later, in July 2015, Virgin Active called me to say I hadn’t paid my membership fee. I told the representative I had cancelled, but that I would probably want to rejoin, so we discussed the possibility of suspending the membership instead. A staff member told me he would get back to me if there were any issues. It was all very amicable so when nobody called me back, I assumed it was sorted and forgot about it. Continue reading…
Source : theguardian.com
Read more…I cancelled my gym membership – or so I thought. Now Virgin Active wants £1,200
