In the wake of the Ofgem ruling on Npower’s billing backlog, what can you do if you receive an unexpected bill?Npower must put right billing blunders affecting 400,000 customers by August or face a ban on telephone sales, under the latest crackdown by regulator Ofgem.The supplier has been issuing customers with bills months, or even years, after they have switched to another supplier, despite rules stating that accounts should be closed and final bills sent within six weeks. Continue reading…
Source : theguardian.com
Read more…Energy companies and bills – know your rights















