Property News · October 25, 2016

DW Fitness Clubs works on making gym membership cancellation process fit for purpose


The firm pledges to change its procedures after reviewing your complaintsTwo weeks ago we featured two letters from unhappy customers of the national gym chain DW Fitness Clubs who had found it impossible to cancel contracts, and were being threatened with debt collectors.At the time the company refused to deal with these and several other similar complaints we had sent it. However, it has since had a rethink and has decided it will start treating cancelling customers differently. Continue reading…

Source : theguardian.com
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