Property News · December 19, 2016

BT drops the ball and bills me for sport I don’t watch … and don’t want


I discovered I am being charged £6 a month for BT Sports, which I never agreed to payI have just got off the phone with BT “customer services” in South Shields and, as usual with BT, I am fuming. I decided to check my latest BT bill online – I opted for paperless bills many months ago – only to discover I am being charged £6 a month for access to BT Sport. This is odd, as I never watch it, and nor did I ever agree to pay for it. It seems that as a BT broadband subscriber, I was given free access to BT Sport for a while. But the company has been charging me since August 2015. This is completely outrageous. I asked it a number of times at what point did I agree to pay for BT Sport but have had no response. It claims to have emailed me to tell me that it would start charging me for this service unless I opted out. It now refuses to refund us. Continue reading…

Source : theguardian.com
Read more…BT drops the ball and bills me for sport I don’t watch … and don’t want