Property News · April 10, 2016

Why would Topshop only give me a receipt by email?


They asked for my email address when buying goods. I was gobsmackedIn a Topshop area inside a department store I was asked for my email address when buying goods, “so that we can send you a receipt”. I declined to give out my personal data and asked for a paper one instead. I was told that I could “have one this time, but next time you have to give an email address”. I was gobsmacked.I’m pretty confident that nobody has to give up their personal data in exchange for being able to exercise their consumer rights by obtaining a proof of purchase. However, Topshop’s customer base is very young and most will be unlikely to know this, which makes this kind of cynical data harvesting all the more chilling. What do you think – is this out of line? MH, via email Continue reading…

Source : theguardian.com
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