Property News · January 23, 2018

Why was I humiliated by Waitrose self-scan check?


The Quick Check system was quick and really good … until the security reviewI have just been humiliated by Waitrose after self-scanning a big shop in my local branch, when I was “randomly” picked for a re-scan. I admit I didn’t read the terms and conditions. I saw a display in store a few months ago about self-scanning and so I registered and started shopping. It has been really good, making shopping faster as I don’t have to re-pack. But I had never heard of having to be “re-scanned”. The staff member was a bit matter-of-fact and I was embarrassed. The supervisor told me it was in the terms and conditions and store policy. I was beginning to get angry. I said I was in a hurry and hadn’t been warned of this (of course, I now see this is the exact point). I felt like a thief as I had caused a scene but hadn’t done anything wrong. Continue reading…

Source : theguardian.com
Read more…Why was I humiliated by Waitrose self-scan check?

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