Property News · July 5, 2018

Why did Npower bill me £2,800 a year after I moved out?


The energy company adjusted its meter readings and seems to have lost control of its billingI moved a year ago and provided Npower with final meter readings. I opened a new account at my new home, paying the outstanding balance on the old account and a £50 deposit on the new one. I switched energy providers nine months later, paid the final bill and realised I had not been refunded the deposit. Npower explained the account was in debit which, given I had paid every final statement, was something of a surprise. Continue reading…

Source : theguardian.com
Read more…Why did Npower bill me £2,800 a year after I moved out?

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