Property News · July 3, 2018

Why did BA take off with my £2,000 double payment?


I was forced to pay twice due to a website error, and I’ve been told a refund will take six weeksAt the beginning of June I used the BA website to book £2,000 worth of flights, but received an email the next day asking me to contact customer services as “something” had gone wrong with the booking.When I called I was told that the e-tickets had not been issued as the payment had not gone through. I attempted to pay twice using the same credit card, but the bank declined the transaction. I was informed I had no tickets and so felt obliged to try my debit card. I was debited the amount for the tickets that day. Two days later, the credit card was debited the full amount for the flights as well. Continue reading…

Source : theguardian.com
Read more…Why did BA take off with my £2,000 double payment?

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