Property News · October 16, 2016

Why all this monkeying around with my lost parcel?


First Parcel Monkey failed to ensure my package was delivered to France, then the wrong item was sent back to meI booked delivery of a package to France through Parcel Monkey, but it proved undeliverable. The firm offered to return it to me from its warehouse in Southampton to my home in Kent – at a greater cost than the original overseas shipment. I accepted and paid £59.02 – and a week later received a package that was nothing to do with my original shipment. When I complained I was asked to provide proof that the package I had received was not my original shipment; then I was told I had no insurance cover; and finally I was questioned as to whether or not I had actually shipped the original parcel! Continue reading…

Source : theguardian.com
Read more…Why all this monkeying around with my lost parcel?

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