I thought it was me, but after repeated mistakes by the firm, I think I should get a refundI booked flights online with Travel Trolley and the tickets were issued with a shortened version of my first name. Assuming this was my mistake, I agreed to pay the £66 fee to alter it. It then reissued the tickets with no change. I called up and it agreed to correct it, then reissued the tickets with my daughter’s name missing and my gender changed to a man. Continue reading…
Source : theguardian.com
Read more…Who should pay for multiple errors on Travel Trolley flight tickets?















