Property News · February 17, 2014

When eBay goes wrong, who pays the price?


Ebay has furnished Vishal Vora home and supplied his cars. But when a sale went wrong the site took the side of a buyer – despite all the evidence – and set the debt collectors on himBy day Vishal Vora is a college lecturer but, once home, he is that most modern phenomenon: an eBayer. His kitchen units, his last four cars, even his floorboards have been bought via the online auction site and the destinations of his family holidays are dictated by the location of the latest purchase he has to collect. He reckons he has spent £20,000 in the past 10 years, but this amiable relationship is now to end in court over a £160 iPhone. Vora, 32, from London, is the latest Observer reader to have found that eBay protects buyers at the expense of sellers and that a long, unblemished record can count for nothing when a transaction goes wrong.The problems began in September when Vora sold his wife’s iPhone4 to an online bidder. “The weight on our Post Office receipt confirms that the phone must have been in the box when it was dispatched, yet the buyer insisted it arrived empty,” he says. Continue reading…

Source : theguardian.com
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