Property News · June 27, 2016

Vodafone billing chaos leaves mobile users disconnected and out of pocket


The mobile giant faces two Ofcom investigations as it emerges that the number of complaints against it is triple the industry averageDavid Allardice fears that the business he runs is being slowly destroyed. Clients can’t get hold of him and, even if they could, the financial service firms that he works with would be put off by his poor credit record.Allardice has always paid his bills on time. It’s his telephone service provider Vodafone that has marred his financial standing by chasing him for debts he does not owe, and it is Vodafone that has rendered him incommunicado by erroneously disconnecting his phone number. “I’ve had no service for over a month – callers just get a message saying they have dialled an incorrect number,” said Allardice, who runs a human resources consultancy. “To add to that, many of the contracts I take on require a clean credit check, which I can no longer offer.” Continue reading…

Source : theguardian.com
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