Property News · August 10, 2017

Virgin refuses to refund credit on dead friend’s mobile phone


There was almost £300 pounds in the pay as you go account but phone company will not give it backI am helping an elderly friend sort out his affairs following his wife’s death. I phoned Virgin Mobile for his wife’s pay-as-you-go account to be put into his name. We discovered there was £271.75 credit on the account, which I asked to be refunded since my friend is unlikely to use this. We think his wife topped up her account in error during her illness. Continue reading…

Source : theguardian.com
Read more…Virgin refuses to refund credit on dead friend’s mobile phone

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