Property News · April 9, 2017

Virgin couldn’t find Anytime at all for us to book a balloon flight


I was given the vouchers in 2014 but after four cancellations its been virtually impossible to bookAs a 60th birthday present I was given vouchers for a Virgin balloon flight, ironically called 7 Day Anytime, for myself and two adult sons. That was in 2014. They both work full time in different cities and I also work, making booking a flight at weekends the only viable option. This is virtually impossible as the flight times and dates are only released a month in advance and seem to be fully booked within minutes of reaching the website. We managed to book on four occasions but each time it was cancelled, apparently due to bad weather. Each time Virgin extended the voucher for a further six months. However, in 2016 I was unable to rebook because one of my sons was travelling before starting a new job, with no confirmed start date. Virgin said it would extend the vouchers into the new year. However, it can’t find a record of this conversation, even though I used the same mobile as I have now. Continue reading…

Source : theguardian.com
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