Property News · September 30, 2016

Two years on, we still can’t switch from Scottish Power


Our meters were registered to the wrong address half a mile awayWe bought our first home in January 2014 and were automatically placed on Scottish Power’s standard dual fuel tariff. We soon realised this was poor value so tried to switch. Unfortunately, Scottish Power registered our meters to the wrong address.Two years of phone calls and emails got us nowhere so we contacted the ombudsman, which ruled that Scottish Power must backdate our billing to refund the difference between the tariff we were on and its most competitive tariff. Continue reading…

Source : theguardian.com
Read more…Two years on, we still can’t switch from Scottish Power

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