I made a simple error in my address and it admits it would take just ‘five minutes’ to put rightI booked flights from London to Sydney using the online agent Travel Trolley and, stupidly, put in a typo in my surname. I alerted it within five minutes and after a number of unhelpful phone calls (a rep told me to “Google it” when I asked how to complain about the service) it wanted £175 to amend my name on the booking. Continue reading…
Source : theguardian.com
Read more…Travel Trolley wanted £175 to correct a typo on my booking















