Our postbag is full of tales from readers about bookings that failed to materialise – as did the promised refundsWhen Nicole Dunn paid for 10 lessons with driving school franchise Drive Dynamics the company took £111.50 and told her she would be contacted by an instructor. She heard nothing more.Two weeks later she called to find out what was happening. “I was told that the individual assigned to me no longer worked for the company, and that they would pass my details on to another instructor who would contact me,” Dunn says. “Again this never happened. I called customer services and was advised the original instructor does in fact still work for the company and they would get him to contact me. He didn’t.” Continue reading…
Source : theguardian.com
Read more…The learners who are out of pocket as Drive Dynamics stalls over lessons















