The IT failures at Gatwick and Heathrow have put the spotlight on passengers’ rights. We explain where you stand … and how to claim when things go wrongAs a computer outage in British Airways’ systems caused chaos in airports last weekend, thousands of passengers faced havoc just when they were looking forward to a break.And for many who had already sent their baggage through, there was the added frustration that it had been sent on to their destinations … while they were still stranded. Continue reading…
Source : theguardian.com
Read more…Suffered BA’s weekend from hell? We look at the compensation on offer















