Property News · August 11, 2017

Sainsbury’s says no to replacement for faulty Hotel Chocolat gift card


My friend bought the voucher from the supermarket but it didn’t workI was given a £25 Hotel Chocolat gift voucher by a friend who bought it from Sainsbury’s. When I tried to use it, the card could not be activated. A Hotel Chocolat store manager spent 15 minutes swiping it through machines then phoned the head office. He was told the card would have to be returned. But Sainsbury’s declared the card had been activated so there was nothing it could do. My friend’s local Sainsbury’s said it may be able to help if she returned the card. I have requested the card back from Sainsbury’s but have had no reply. Continue reading…

Source : theguardian.com
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