Property News · August 9, 2017

Rentalcars.com drives me to the brink with US car hire surcharge


The fee of more than £100 to drop the car in a different city was not mentioned when I bookedI booked car hire for a day in the US through Rentalcars.com. I was to collect it from Philadelphia and drop it in Cleveland. I paid £35.05 and bought non-refundable tickets to a concert in Cleveland and an overnight return ticket to Philadelphia on a Greyhound bus. I then received an email from Rentalcars saying there would be a $150 (£113) surcharge for dropping the car at a different depot. This was not mentioned when I booked. My budget is tight (hence the bus) and I cannot afford to pay an extra $150. Continue reading…

Source : theguardian.com
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