Christmas shopping online is supposed to be easy, convenient and risk free. But when things go wrong, what are your rights?Thousands of shoppers have suffered a particularly frustrating lead-up to Christmas after a massive surge in online orders resulted in lengthy delivery delays.Online spending is expected to be 26% higher than last year, according to estimates from Experian and IMRG, the online retailers’ association. Continue reading…
Source : theguardian.com
Read more…Refunds and returns: what to do when your online orders fail to deliver















