Property News · November 20, 2011

Refund for cancelled BA flight is in a tailspin


My BA flight, booked via Expedia, was cancelled last Christmas. A year on I am still waiting for my refundI booked a flight with BA via Expedia last December. Owing to the weather conditions at Christmas, the flight was cancelled. I am still waiting for my refund. I email Expedia regularly but am told my application is with the refund department. Then Expedia told me BA had closed its refunds department. It also says the only way it can speak to BA is by computer; there are no phone calls or meetings to resolve issues. In May, Expedia said BA was going to make payment to my credit card. Nothing was received. I have given BA a free loan for nearly a year. CS, JerseyAnyone planning to fly this winter must dread the thought of needing to claim for cancelled flights. You are not the only one still waiting for a refund nearly 12 months on. Continue reading…

Source : theguardian.com
Read more…Refund for cancelled BA flight is in a tailspin

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