Insurer accused of breaching transparency FCA rules that require policyholders to be clearly shown previous year’s paid premium for comparisonThe RAC could be forced to offer refunds to up to 1 million breakdown recovery customers after its policy renewal letters failed to prominently display the previous year’s premium. Under transparency regulations introduced a year ago by the Financial Conduct Authority (FCA), companies have to clearly show the amount the customer paid the previous year alongside the renewal price. Continue reading…
Source : theguardian.com
Read more…RAC facing refund costs over breakdown cover renewal letters















