Property News · April 12, 2018

Please can I have a receipt for a parcel I left? Well ‘yes’ and ‘no’, says UPS


Staff at drop-off points say it doesn’t issue them … while a customer service email says it doesReaders should be warned that UPS no longer provides receipts at its drop-off locations when a parcel is left. I paid online for a next-day delivery, printed the barcode label and attached it to the box. When I handed it over at a UPS drop-off point it was scanned and taken over the counter. I was told UPS no longer gives receipts but I could track it online later. However, they couldn’t explain how I could prove I had handed it over, if it doesn’t appear online. I complained via the website and was told that this shouldn’t have happened. I was refunded the charge and advised to pay for a new label and take it to another UPS drop-off point. I did this and was again told that no receipts are provided. I therefore chose another delivery firm which did issue receipts. Continue reading…

Source : theguardian.com
Read more…Please can I have a receipt for a parcel I left? Well ‘yes’ and ‘no’, says UPS

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