Property News · August 22, 2016

Parcel Monkey failed to deliver in Bolivia


I tried to send my daughter an emergency credit card but the parcel firm first said it would take 5 days, then 15My daughter had her credit card swallowed by a cash machine on 13 July in Peru while travelling around South America. I arranged for a company called Parcel Monkey to deliver a replacement card to a hostel where she could be for five days to give them (I thought) a big window for delivery. It quoted a delivery time of four to five days. The parcel was collected from us on Tuesday 26 July but it then estimated a delivery time of 15 days (which took us into August by which stage my daughter was long gone).I believe that I have been misled with a service that the company must have known it was unable to deliver. It told me that this was because the delivery was to a remote area. I am trying to have it delivered to Sucre, which is the capital of Bolivia – it can hardly be called a remote area. CJ, Cirencester, Gloucestershire Continue reading…

Source : theguardian.com
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