Property News · September 25, 2017

Our problem balloons as 11 flights are cancelled


Balloon Adventures has refused a full refund despite us waiting two years to go on a rideSimilar to a reader’s recent issue with Virgin Balloon Flights, I am having problems with another provider, Adventure Balloons. My partner bought vouchers for my birthday two years ago but we have had nothing but hassle, with 11 bookings cancelled due to weather. I asked for a refund last year but the firm is adamant we are only entitled to 40% of what we paid – 32% after the £80 it took to keep the voucher from expiring – and even then it was conditional on there being 10 cancellations. I have tried everything possible, even complying with the T&Cs on the number of bookings needed to keep the voucher valid while trying to get a refund. Reading TripAdvisor reviews I see I am not alone. GF, Lancashire Continue reading…

Source : theguardian.com
Read more…Our problem balloons as 11 flights are cancelled

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