Property News · November 17, 2016

Our Nectar luggage payment to easyJet landed up in hold


We paid for baggage for a family of five, but at the airport we were told we hadn’t booked any luggageI booked easyJet flights through the Nectar website and paid for hold luggage for our family of five. At the airport we were told I hadn’t booked any hold luggage. EasyJet’s customer services desk suggested that this happens a lot when people book through Nectar. I had to pay for the five bags with the reassurance I’d be able to claim the money back on my return.However, Nectar refuses to pay. It says that my confirmation email didn’t show that baggage had been paid for. Well, no, it didn’t. But neither did it state “cabin baggage only” – which an easyJet confirmation normally does. Continue reading…

Source : theguardian.com
Read more…Our Nectar luggage payment to easyJet landed up in hold

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