Property News · January 25, 2016

Openreach and BT errors see customers charged tens of thousands to connect


Householders in some rural areas are being told they must hand over vast sums of money if they want broadband to be installedWhen Dixey Brooks was preparing to move into a rented house in the west of Wales, the artist wanted to make sure she would be connected to broadband so that she could continue to work from home.What ensued was a bureaucratic nightmare in which she was incorrectly told she would have to pay £20,000 to have the house near Lampeter, Ceredigion, connected to the phone grid – an experience which has been echoed by a number of other householders around the country due to errors by BT and its sister company, Openreach. Continue reading…

Source : theguardian.com
Read more…Openreach and BT errors see customers charged tens of thousands to connect

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