Property News · November 15, 2016

Only a three-day window to return clothes from H&M’s Kenzo range


We queued to get Christmas gifts from the designer collaboration, but discovered there’s no extended exchange or refund dateI queued in the early hours outside H&M to buy some of its new range by designer Kenzo. I spent just over £500 on items for my three daughters, intended as Christmas gifts.I was disappointed that the receipt showed that for Kenzo items there is only a three-day window for returns or exchanges. Yet the same receipt says H&M has extended its refund policy until the end of January, allowing others who don’t like a Christmas gift to return them. Doesn’t this effectively dilute shoppers’ rights? PK, Hemel Hempstead, Herts Continue reading…

Source : theguardian.com
Read more…Only a three-day window to return clothes from H&M’s Kenzo range