Property News · September 18, 2017

Not such an Easylife when my digital hearing aid fails to charge


I have been promised a replacement but have waited in vain for one to turn upSeveral weeks ago we bought a rechargeable digital hearing aid from Easylife. It arrived promptly and worked well on day one, but it would not recharge as instructed.We emailed customer services and were offered a free pickup with a subsequent replacement. We waited in all day in vain. We again contacted it and received an email saying “they had tried to call without success to discuss the pickup”. We then phoned to be told of a 36-minute delay to speak to an agent. In the end it took 47 minutes, and another 20 minutes for the agent to organise another pickup day. Which, of course, turned into another wasted day – nobody came or phoned! Continue reading…

Source : theguardian.com
Read more…Not such an Easylife when my digital hearing aid fails to charge

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