Property News · February 3, 2014

No way to hang up, even if you've got a contract for a phone that doesn't work …


We speak to an Orange customer chased by the bailiffs over a non-existent debt – one of many suffering heavy-handed treatment from mobile phone providersDouglas Stannard was shocked when he was contacted by debt collectors demanding money. “I’ve always paid bills on time,” he says. He received a string of letters and feared a black mark on his credit record after being chased by Orange for payment, despite giving a month’s notice to end his contract.The heavy-handed treatment involved a bill for just £18, and when he queried this Orange said it was a mistake. Continue reading…

Source : theguardian.com
Read more…No way to hang up, even if you’ve got a contract for a phone that doesn’t work …

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