Property News · March 8, 2016

No swift response from Nationwide as money transfer fails to materialise


I was sending £7,500 to my mother in Russia but five days later it’s still missingI transferred £7,500 via Swift to my mother in Russia last November. The money left my Nationwide account but hadn’t arrived with my mother five working days later. Nationwide said that there was nothing it could do because the payment to the Russian bank had been made by its agent, HSBC. However, it would not give me the HSBC payment details so I was unable to provide the Russian bank with the payment document so it could locate the money.I have received messages from 15 different customer consultants, but no one is dealing with my problem. I simply do not know what to do next. GG, London Continue reading…

Source : theguardian.com
Read more…No swift response from Nationwide as money transfer fails to materialise

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