Property News · August 28, 2017

Need help to claim after a flight delay? As firms cash in, beware the small print


An expected cheque to compensate you after your air travel plans were disrupted can now turn into a three-figure bill.Anna Tims reportsWhen Richard Watson arrived back at Gatwick 13 hours late after a holiday in Dubai he immediately applied for compensation from the airline, browsing the internet for advice to check that he was eligible. One of the first links on the Google search page was Flight Delay Claims Team (FDCT) based in Northampton, which offers to manage airline compensation claims on a no-win, no-fee basis. The website states that a claim can be submitted online in three minutes and the average payout is €400 per passenger.“I thought the company would check if I was eligible and then act on my behalf if I wanted them to,” he says. “I supplied my details via the web form, but heard nothing until three months later when they sent me a reminder of an invoice I had never received demanding £400.” Continue reading…

Source : theguardian.com
Read more…Need help to claim after a flight delay? As firms cash in, beware the small print

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