Property News · October 24, 2016

Nationwide tries to wriggle out of faulty bridesmaid dress claim


It rejected it … despite us paying Aisle Style online by credit cardI am in an incredibly frustrating and long-winded dispute with Nationwide over a faulty bridesmaid dress that I bought online in April from Aisle Style UK. The dress was faulty, but when I tried to return it the company would not provide a returns address or offer a full refund. When I tried to file a section 75 claim through Nationwide (having paid by credit card) it turned into a ridiculous series of letters with its disputes department. It has rejected my claim because it says I paid a firm called CNF, and not the company itself.As far I am concerned I paid Aisle Style – there was no choice of payee and I simply put in my credit card details as requested on the website. In my opinion this is ethically questionable customer service from Nationwide. CZ, Bristol Continue reading…

Source : theguardian.com
Read more…Nationwide tries to wriggle out of faulty bridesmaid dress claim

You may also like...