Property News · October 11, 2017

My Pizza Hut refund got lost – can you help me get my slice?


I was promised a gift card of ‘substantial’ value as compensation. I received £10I ordered a pizza online from Pizza Hut for £13.95 and was told an hour later that it would not be delivered as there were no available drivers. Later they said it would take up to 16 working days to action a refund. It never arrived.I was told the branch hadn’t passed on the correct information, so the refund had not been issued. It would take another 10 working days. Again it didn’t come. Eventually, I was told that the cashier responsible for refunds was working through a backlog and I could not be given a timeframe. Some 34 days after the failed order the company got in touch after I posted my experience on Twitter. I was promised my money back and a gift card of “substantial” value as compensation. I received it yesterday – its value is £10. That’s barely enough for a small cheese and tomato pizza with no additional toppings. JW, London Continue reading…

Source : theguardian.com
Read more…My Pizza Hut refund got lost – can you help me get my slice?

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