Property News · March 29, 2018

My nine-year struggle with Virgin for a working broadband connection


I’ve lost days off workand freelance commissions, but it has just offered £100 in ‘goodwill’I’ve been without a properly functioning broadband for nine years and Virgin Media seems unable to do anything about it. The problems began soon after I moved into my conversion flat in 2008. The cable runs over the roof, then splits to each of the properties, finally reaching my flat at the bottom. A technician advised that I would need my own cable fitted for a reliable connection. However, this is yet to happen. Since then, I have experienced regular loss of TV and broadband and needed to take a day off work to wait in for a technician on 10 occasions. Currently, I have been without my internet and TV services for over two months. Continue reading…

Source : theguardian.com
Read more…My nine-year struggle with Virgin for a working broadband connection

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