Property News · October 8, 2017

My £130 parcel from Uniqlo went missing and I can’t get an answer


I’ve tried to contact them but can’t find a customer service phone number on the website and they don’t reply to my emailsIn September I ordered clothes costing nearly £130 from Uniqlo, intending to try some on and return any that didn’t fit. I was sent a tracking number for the parcel and told it would be delivered by Hermes. On the day it was supposed to arrive Hermes did not come to my house, yet a delivery attempt was recorded on its tracking information. Since then the tracking information has not been updated and, six days after my parcel was supposed to be delivered, I haven’t been able to get in touch with either company. Neither offers a customer phone line and neither has replied to my emails. Continue reading…

Source : theguardian.com
Read more…My £130 parcel from Uniqlo went missing and I can’t get an answer

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