Property News · March 12, 2017

Most of us don’t change energy suppliers. We need to cap variable tariffs


Competition can work for the 15% who engage in the market. But after years of privatisation, the majority of consumers haven’t – and probably won’tThis year I believe we have a real opportunity to make things better for energy consumers. I have been an energy consumer champion for 17 years and, after many years of battling energy companies on mis-selling and a host of other issues, what I do know is that the industry needs to be properly regulated if customers are to get a fair deal. Although I believe in competition – because when it works it can result in fairer prices – we have to face the fact that not everyone can and will engage in the market. What we now have is two markets for energy – one for the regular switchers, who make up about 15% of all households, and another for those who never or rarely switch.Upping the level of switching will have a big impact and there are simple things that could be done to encourage this, such as an annual statement with an improved annual renewal notice, along the lines of motor insurance. But we need to go further. Continue reading…

Source : theguardian.com
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