Property News · November 15, 2015

Marks & Spencer will not refund us in full for cracked dining table


We had the £1,000 table for just over a year and feel M&S is being unfairLast year we bought a £1,000 dining table from Marks & Spencer, but one year and 14 days after it was delivered we noticed it had developed a large crack. It had probably happened inside the one-year guarantee period, but the table had been covered with a cloth.We complained to M&S and it sent a technician from the Furniture Ombudsman. He concluded that it was due to the shrinkage of the wood and that it could not be repaired. Continue reading…

Source : theguardian.com
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