Property News · March 19, 2018

Marks & Spencer makes the mother of all errors


It failed to deliver the flowers for Mother’s Day and offered no explanationMy wife ordered a Mother’s Day bouquet from Marks & Spencer for her mother in Lancashire and selected delivery on Saturday 10 March, the day before. Two days later it had still not arrived. M&S has not replied to emails or explained what happened. I went to its Facebook page and it looks as though this happened all over the country and also in previous years. RS, Sherbourne, KentJudging by other posts on social media, you were not alone. It’s a shame that a major retailer, popular with the nation’s mothers, can’t get things right on such an important day. Some say they only found out late afternoon on Sunday that their order had not arrived, and did not consider the offer of a refund and a £10 gift card sufficient recompense for the disappointment. Continue reading…

Source : theguardian.com
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