Property News · September 10, 2016

LV= forced to pay rejected burglary claim


Financial ombudsman says couple were treated unfairly by insurer, which had turned down the claim as they didn’t have an alarmA London couple who had their £6,000 burglary claim turned down by their insurer LV= because they didn’t have a burglar alarm are to have their claim paid, after the Financial Ombudsman Service ruled they were treated unfairly.In May, Guardian Money featured the case of Gemma and Mark Hall* who had been LV= customers for more than a decade, but found their burglary claim refused because, unbeknown to them, LV= had five years earlier made an alarm a condition of cover – a fact they said was buried in the small print. Continue reading…

Source : theguardian.com
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