Property News · February 20, 2016

John Lewis aftercare has left me with a houseful of dirty laundry


When a washer-dryer went wrong who should have turned up, the retailer or manufacturer?For the past 15 years John Lewis has been my first port of call when buying domestic appliances. But as I am now experiencing considerable inconvenience after buying an Indesit washer-dryer, this will not be the case in future. We paid for the machine before Christmas but had to wait until mid-January for it to be delivered. The following day, the door would not close properly, so the machine doesn’t work at all. I assumed John Lewis would deal with the matter swiftly and send a replacement, but we have had to arrange for Indesit to send someone to confirm it is broken. Continue reading…

Source : theguardian.com
Read more…John Lewis aftercare has left me with a houseful of dirty laundry

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