Property News · November 8, 2016

I’ve tried everything to get a BT line at my new-build, but to no avail


Both BT and Openreach have failed to solve the problem, despite my local MP getting involvedI moved to a newly built house in the large village of Newport, Essex, in March, and asked BT to continue to supply my phone and internet. I made it clear that a new line would need to be laid, but didn’t think it would be hard as the house is almost opposite the telephone exchange and surrounded by houses that are already connected.The first installation date in April was pushed back to July, and since then we have been given around a dozen dates, only for BT to fail to turn up. The senior complaints team at BT has failed to resolve the issue, as has Openreach. Continue reading…

Source : theguardian.com
Read more…I’ve tried everything to get a BT line at my new-build, but to no avail

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