I bought a prepaid travel card from the Commonwealth Bank but it is refusing to let my daughter withdraw the remaining balance for meI have been a Guardian reader for more than 70 years and am hoping you will be able to help me. My daughter lives in Australia, and while visiting her a few years ago I bought a prepaid travel card from the Commonwealth Bank in Port Melbourne for my travels. There is now less than Aus$1,000 (£600) remaining in the account. As I am becoming increasingly infirm and it is unlikely that I shall travel out there again, I asked my daughter, who has the second card and the pin number, to withdraw the money. The bank has refused to allow her to do so and made her feel like a criminal. I have tried to ring the bank on the number she gave me but to no avail. I have to go through an international operator and am told that the number is “not available” on this line. Continue reading…
Source : theguardian.com
Read more…I’ve got £600 in an Australian bank but can’t get it out















